Fulfillment/Shipping Policy
As of current the days that we are carrying out our home delivery service is Monday through to Friday. Once orders are placed, they will be processed during the hours of 8:00 am to 5:00 pm by our office staff. They are then packed and loaded onto our vans throughout the night. The order will then be delivered the following day by one of our drivers.
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Due to this, we do not have a tracking number for your order. However, you can call the office on 02078199672 and a member of our office staff will be able to track the drivers whereabouts for you.
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If you wish for your order to be delivered on a specific day, this order must be placed before 5:00 pm on the previous day in order for our warehouse staff to pack and load it in time.
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For any further queries please call our office staff or email houghtonshomeorders@gmail.com.